BT Baby Monitor 6000 - Screen stopped working

[sunit1000]

I have a BT Baby Monitor 6000. The screen suddenly stopped working although one green light was on in the side panel. 

Having read a number of posts, i let the battery drain to see if it might start back up. Nothing.

I then held down the menu and power buttons after re-charging it thinking this might reset. It blinked. But now i have one red light and 2 green lights - something i cannot find any information on online so no idea whats wrong with it.

Anyone had that issue? Thanks

[Keith_Beddoe · Accepted solution]

@sunit1000 

Try 

Product helpdesk information

If your product is within warranty:

By phone: 0808 100 6554

Monday to Friday 9.00am to 5.30pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

Spares information

Replacement parts are available from the product helpdesk, but please note the battery is sealed and is not user replaceable.

[sunit1000]

it is not within warranty but is less than 2yrs old

[DavidM]

Hi @sunit1000 and thanks for the reply.

Your best bet would be to contact the out of warranty number as posted by @Keith_Beddoe .

Cheers

David

[Joeyjo13]

Hi @sunit1000, did you get anywhere with this situation? 

my monitor is no longer in warranty but as it was a replacement for my last faulty monitor it is only 14 months old. 

But no one seems to be able to help me. 

[Vb1414]

Did you get a solution? It says solved but just has a bunch of way to contact support.