In the Box

[ShaunKing195]

Hi,

I opened my Smart Hub 2 box to find that there was no adapter for the power supply. As in, the one that clicks into it with the 3 ends. My installation is due on 12/04/2023 and i am very much panicky about this missing crucial part of the setup. What do i do? Will the engineer have an extra part? I have no idea!

[RobbieMac]

Hi @ShaunKing195

Welcome and thanks for your post!

I am sorry that a part of the power supply is missing.  I understand your installation is in for tomorrow.  Give my colleagues in the helpdesk a call on 0330 1234 150 and one of the guys will be happy to help you out.

Let me know how you get on chatting with them.

Thanks,

Robbie