Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ShaunKing195
Beginner

on ‎11-04-2023 2h55

504 Views
Message 1 of 2

In the Box

Hi,

I opened my Smart Hub 2 box to find that there was no adapter for the power supply. As in, the one that clicks into it with the 3 ends. My installation is due on 12/04/2023 and i am very much panicky about this missing crucial part of the setup. What do i do? Will the engineer have an extra part? I have no idea!

0 Ratings
Reply
1 REPLY 1
RobbieMac
Moderator-Retired

on ‎11-04-2023 9h03

480 Views
Message 2 of 2

Re: In the Box

Hi @ShaunKing195

Welcome and thanks for your post!

I am sorry that a part of the power supply is missing.  I understand your installation is in for tomorrow.  Give my colleagues in the helpdesk a call on 0330 1234 150 and one of the guys will be happy to help you out.

Let me know how you get on chatting with them.

Thanks,

Robbie

0 Ratings
Reply