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ShaunKing195
Beginner

on ‎11-04-2023 2h55

474 Views
Message 1 of 2

In the Box

Hi,

I opened my Smart Hub 2 box to find that there was no adapter for the power supply. As in, the one that clicks into it with the 3 ends. My installation is due on 12/04/2023 and i am very much panicky about this missing crucial part of the setup. What do i do? Will the engineer have an extra part? I have no idea!

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RobbieMac
Moderator-Retired

on ‎11-04-2023 9h03

450 Views
Message 2 of 2

Re: In the Box

Hi @ShaunKing195

Welcome and thanks for your post!

I am sorry that a part of the power supply is missing.  I understand your installation is in for tomorrow.  Give my colleagues in the helpdesk a call on 0330 1234 150 and one of the guys will be happy to help you out.

Let me know how you get on chatting with them.

Thanks,

Robbie

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