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Message 1 of 5

Recycle Old BT Home Hub

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We had a clear out in the loft and found an old BT Home Hub 5 that's been there for a couple of years (before the mandatory return process began).  I have been searching the BT website for instructions on how to send this back but I cannot find any instructions.  The only instructions I can find are for the current mandatory return process where you have a bag/box to send it back in.  These don't work for me as I don't have the bag/box and none of the helpdesk options appear to cater for my scenario.

I would rather return the Home Hub to BT for recycling than just throw in the bin.

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Message 2 of 5

Re: Recycle Old BT Home Hub

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You could just take it to your local recycling centre.

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Message 3 of 5

Re: Recycle Old BT Home Hub

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you can phone CS 03301234150 and request a return bag



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Message 4 of 5

Re: Recycle Old BT Home Hub

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Thanks.  Went for option 3 on the broadband option to speak to someone about orders as none of the options were an exact fit and the lady has arranged for a bag to be sent out to me

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Message 5 of 5

Re: Recycle Old BT Home Hub

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Thanks for opting to return it to us to recycle @chopper32uk 

Have a great evening. 
DanielS

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