cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
3,751 Views
Message 1 of 5

Recycle Old BT Home Hub

Go to solution

We had a clear out in the loft and found an old BT Home Hub 5 that's been there for a couple of years (before the mandatory return process began).  I have been searching the BT website for instructions on how to send this back but I cannot find any instructions.  The only instructions I can find are for the current mandatory return process where you have a bag/box to send it back in.  These don't work for me as I don't have the bag/box and none of the helpdesk options appear to cater for my scenario.

I would rather return the Home Hub to BT for recycling than just throw in the bin.

0 Ratings
Reply
4 REPLIES 4
3,733 Views
Message 2 of 5

Re: Recycle Old BT Home Hub

Go to solution

You could just take it to your local recycling centre.

0 Ratings
Reply
3,731 Views
Message 3 of 5

Re: Recycle Old BT Home Hub

Go to solution

you can phone CS 03301234150 and request a return bag



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
3,716 Views
Message 4 of 5

Re: Recycle Old BT Home Hub

Go to solution

Thanks.  Went for option 3 on the broadband option to speak to someone about orders as none of the options were an exact fit and the lady has arranged for a bag to be sent out to me

0 Ratings
Reply
3,687 Views
Message 5 of 5

Re: Recycle Old BT Home Hub

Go to solution

Thanks for opting to return it to us to recycle @chopper32uk 

Have a great evening. 
DanielS

0 Ratings
Reply