if you have not received a returns bag automatically then phone CS 03301234150 and request returns bag
Thank you for posting. The quickest way to get the Returns bag is to call the number @imjolly has posted.
If you are unable to call and don't mind a delay of a day or two, one of the moderation team would be able to order that for you.
I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages