Returns bag

[JohnC2]

Hi @Phonekaos, thanks for posting back. 

This is for the Mini Hub to keep you connected during the fault with your service. 

Check out "What do I do with the Mini Hub when my fault has been fixed 2 section on Learn about the 4G Mini Hub for BT Halo customers | BT Help

Cheers

John

[Phonekaos]

John,

Thank you, I am aware what the hub was for and have now been reminded by yourselves to return it. 

I just need to return the hub and need a bag to do so - can you please request one for me and have it sent out to me?

Thanks,

[JohnC2]

Hi @Phonekaos, I take it you no longer have the original packaging to allow you to return it so I've sent you a Private Message so you can get in touch with us and we'll get a returns bag ordered for you.

Cheers

John

[JohnC2]

Hi @Phonekaos thanks for speaking with me earlier and I've ordered the returns bag for you now. Drop me a PM when you've sent it back and I'll update your account.

Cheers

John

[Bluemoon1]

Hi,  I have been having a clear out of my attic and found an old BT Hub that I no longer need it seems a shame to dump is  there an address I can return it to. I have a bag that was in the box when I got the new hub..  Before anyone says I need to return it or I will be charged this is one from before that request from BT was introduced. So any help would be good. Thanks.  

[NeilO]

@Bluemoon1 I'll send you a private message so you can get in touch with your details and we'll order a returns bag so the old Hub can be recycled.

Thanks

Neil