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Message 1 of 10

WAN Port on Smart Hub 2

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I’m planning my move from FTTC to full FTTP. I’ve noticed that some illustrations of the Smart Hub 2 ports show one labelled WAN with a red label but mine doesn’t. Mine has a green phone port. Will my Port no.4 suffice or will BT need to provide a new router?Smart Hub 2 Ports.JPG

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Message 2 of 10

Re: WAN Port on Smart Hub 2

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Port 4 is software configurable as a WAN port, so you have the correct one.

 

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Message 3 of 10

Re: WAN Port on Smart Hub 2

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if you check in hub manager technical log information you should see switch for FTTP which you can toggle on/off



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Message 4 of 10

Re: WAN Port on Smart Hub 2

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Many thanks for your quick and helpful response.

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Message 5 of 10

Re: WAN Port on Smart Hub 2

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I've looked at Hub Manager Advanced Settings > Broadband and the option doesn't appear unless I'm looking in the wrong place?  Maybe it doesn't appear until FTTP is installed?  I'm still on FTTC.Hub Manager.JPG

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Message 6 of 10

Re: WAN Port on Smart Hub 2

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that does not look like advanced setting/technical log information where you should see FTTP toggle



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Message 7 of 10

Re: WAN Port on Smart Hub 2

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@speechless  That's an old version of firmware.

You should have v0.40.00.04147-BT

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Message 8 of 10

Re: WAN Port on Smart Hub 2

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Is there anywhere in the Manager that I can check my firmware version?  Is there any way I can update the firmware?

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Message 9 of 10

Re: WAN Port on Smart Hub 2

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does it not show in technical log information?

firmware updates are automatic and there is nothing you can do apart from leave hub connected 24/7



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Message 10 of 10

Re: WAN Port on Smart Hub 2

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Thanks. I've just been trying to anticipate potention problems before I place my order.  I'm probably worrying about things that hopefully the BT engineer will sort out during the FTTP installation process?!

Thanks to everybody who have responded with usefil help.

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