I have stopped using the iOS app for email, because of this problem, just the My BT one, which works for a few days then I get this:
This has been going on for about 8 months now, and despite asking for help on numerous occasions I have not had any. I am an elderly widow, I pay more than my gas bill for the phone and plus the cost of an EE mobile service, This app doesn’t work properly on an iPad. If it isn’t sorted out when my contract ends I will go elsewhere. I don’t want to keep uninstalling and reinstalling, as I have been doing, I am totally fed up. I use Apple Password Manager so I know they are not the problem. It can access the account ok when going in from the website, but I shouldn’t have to. The app itself is the problem, this is supposed to be a big, advanced telecommunications company. Huh!
