BT Homeworker PON flashing after install

[CliffordM]

Hi, Waited 3 weeks for Install, OR engineer been out and installed CSP/ONT but said Its set to SASA2 not SASA1?

I believe its an exchange issue, Is anyway of getting it escalated as I'm on temp Mini hub that's 2-3mb in my area and team calls & meetings ect are painful let alone the kids battering me for youtube!

Any help would be great as I'm a homeworker.

Many thanks

Mike.

[licquorice]

Give the FTTP team a call 0800 587 4787

[DavidM]

Hi @CliffordM and thanks for posting.

Did you get this sorted? have you contacted the FTTP team as per @licquorice advice?

Cheers

David

[CliffordM · Accepted solution]

Hi David,

Yes all sorted, Was sorted within the hour 🙂

Regards

Mike

[DavidM]

That's great to hear @CliffordM . Thanks for the update.

Cheers

David