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Broadband Dropping

Having problems with broadband. Keeps dropping. Hub lights go orange. Engineers have checked phone line. Tried a new hub. Still keeps dropping. Got to wait now for 4 days for another engineer to come round. Checked modem. Think it is the Openreach modem. Port 1 light keeps flashing. Is this correct?. Or do anybody think it could be a modem problem?.

Thanks.

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Message 2 of 2

Re: Broadband Dropping

It will be a line fault that the engineers have so far failed to diagnose. Try a quiet line test 17070, it should be silent, any noise indicates a line fault.

Port1 light will always flash as data is transmitted from the hub.

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