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Message 11 of 13

Re: CSP & ONT Installation

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Great result, and TBH , the overwhelming number of installations will be absolutely fine , it’s just those people don’t tend to post ( anywhere ) , it’s much more likely that the small number who have problems with their installations  are motivated to post of their dissatisfaction ( that’s  understandable ) but it probably does give a false impression that installation problems are inevitable, but in reality they are the exception.

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Message 12 of 13

Re: CSP & ONT Installation.

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@caravanj great result, thanks for keeping the thread updated. I hope you don't mind that I marked your post as solved.

Cheers

Neil

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Message 13 of 13

Re: CSP & ONT Installation.

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@NeilO 

That's fine as it's all done & dusted now & I've sent a form to Openreach saying how great the installation went.

I also find the BT staff very good, when I first joined & today when I did the upgrade.

👍