Hello, I just got on my BT plan 4 days ago. The engineer came in to set everything up and said it was fine. However, the internet has been dropping and reconnecting constantly. I did some research and other people could do quiet line tests however I'm on a broadband only plan. What should I do?
21:05:04, 29 Jul.
SIP WAN DOWN
21:05:00, 29 Jul.
SIP WAN DOWN
21:05:00, 29 Jul.
WAN Sensing Auto sensing Complete, interface selected
21:05:00, 29 Jul.
WAN Sensing Auto sensing Running
21:04:58, 29 Jul.
WAN Sensing Auto sensing Complete, interface selected
21:04:58, 29 Jul.
WAN Sensing Auto sensing Running
21:04:58, 29 Jul.
WAN connection WAN2_INTERNET_PTM disconnected.[ERROR_NO_CARRIER]
21:04:57, 29 Jul.
PPP: Stopped PPP daemon(0,1,5)
21:04:57, 29 Jul.
PPP LCP Send Termination Request (User request)
21:04:57, 29 Jul.
PPP: IPCP down
21:04:57, 29 Jul.
PPP: LCP down
21:04:56, 29 Jul.
DSL Link Down: duration was 10924 seconds
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21:11:32, 29 Jul.
WAN Sensing Auto sensing Complete, interface selected
21:11:32, 29 Jul.
WAN Sensing Auto sensing Running
21:11:32, 29 Jul.
WAN connection WAN2_INTERNET_PTM disconnected.[ERROR_NO_CARRIER]
21:11:30, 29 Jul.
PPP: Stopped PPP daemon(0,1,5)
21:11:30, 29 Jul.
PPP LCP Send Termination Request (User request)
21:11:30, 29 Jul.
PPP: IPCP down
21:11:30, 29 Jul.
PPP: LCP down
21:11:30, 29 Jul.
DSL Link Down: duration was 364 seconds
Report the fault. 0800 800150
Hi @lau8r801,
Thank you for posting. Were you able to report the fault on the number posted by @licquorice?
If you need help getting it repaired, post back and I'll give you a hand.
Thanks,
Paddy
Hi @lau8r801,
Thank you for posting. Were you able to report the fault on the number posted by @licquorice?
If you need help getting it repaired, post back and I'll give you a hand.
Thanks,
Paddy