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Message 11 of 15

Re: FTTP - 500 to 900 Upgrade - Slowness Since Upgrade

@Dialupp 

This post may explain the reason, as you are sharing the upload backhaul of 1.2Gb with up to 32 other users, so if they are doing a lot of uploading, then that will reduce your upload speed.

https://community.bt.com/t5/BT-Fibre-broadband/Low-upload-speed/m-p/2251355#M340266

I do not think that BT guarantee upload speeds.

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Message 12 of 15

Re: FTTP - 500 to 900 Upgrade - Slowness Since Upgrade

Testing 2 of my neighbours today and they all consistently get 110-120Mbps upload.  On the phone to BT now and they've confirmed a fault and sending an engineer.  Fingers crossed it'll be resolved soon.

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Message 13 of 15

Re: FTTP - 500 to 900 Upgrade - Slowness Since Upgrade

Quick update.  As if by magic, at the weekend the upload jumped to where it should of been.

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Message 14 of 15

Re: FTTP - 500 to 900 Upgrade - Slowness Since Upgrade

Hi @Dialupp and thanks for letting us know your upload has improved.

Out of interest can you just confirm how long is it since you were activated until the upload changed?

Cheers

David

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Message 15 of 15

Re: FTTP - 500 to 900 Upgrade - Slowness Since Upgrade

It was about 3 months if I remember correctly.