Fibre Broadband and DV again and acceptance.

[gg30340]

Are there not two Home Essential packages replicating the "old" Fibre 1 and Fibre 2 packages. ie 38Mbps and 80Mbps and they are priced accordingly.

 https://www.bt.com/broadband/home-essentials

[HHGTTG]

Again that's not what my uograded package says. It says for. BB Fibre Essential and for Phone, PAYG. Sorry. 

[iniltous]

Confusingly, BT offer ‘BT Home Essentials’  which is their social tariff and is available in several guises , (speeds) they also have a regular speed tier  below F1 for ‘regular’ customers  which is called Fibre  Essential…this is 40 Mb download speed , and if delivered via FTTP there will be no distance related reduction in this speed , for completeness the other two profiles on FTTC are F1 which is 55Mb and F2 which is 80Mb .

As there is no reason to change the speed  profile of customers moving to FTTP from FTTC so if the OP wa on FTTC , the speed profile on FTTP should be the same as what the OP is already on, there is no compulsion to take a higher speed just because they are moving to FTTP from FTTC  .

If the OP is currently on ADSL , marketed as 17Mb average , then the ADSL speed profile isn’t available on FTTP  so the lowest FTTP available speed is provided, namely Fibre Essential, given the apparent confusion around this from the OP , presumably the OP is currently on ADSL .

[COMPANY-PENSIONER]

FWIW

My change to DV/SH2 came with a strange order, completely off-piste. I came to the conclusion that it's a generic order for a change-over. One size fits all ? It all rationalised itself, when the change-over was complete. My account displayed the correct products & services.
Good-2-Go !

[HHGTTG]

Yes, I'm on ADSL @iniltous so what do you think I'll get on installation day. Will I just get a different Master Socket and some switchover in the Green cabinet outside my neighbour's house OR the full works with CBT and ONT boxes with a new Fibre to my house from the pole on the other side of the road? 

[HHGTTG]

@COMPANY-PENSIONER 

What did you get then FTTP or FTTC?

[iniltous]

A change to FTTP doesn’t need your existing master socket , and there is no advantage for BT or OR in ‘pushing’  you to accepting a change to FTTC from ADSL  , as you would still need a change to FTTP at some point in the future , so it’s almost certainly FTTP you are getting .

Your  existing sockets become redundant, but if you want the ONT (optical network termination ) near where the master socket is , provided there is a power outlet or two then that’s usually doable .

If there is a better position for the ONT , you can discuss this with the installer…..the copper network elements , ( cabinets etc )  are irrelevant FTTP doesn’t come from a cabinet ….a small block on the wall is provided where the external grade optical cable is attached to the wall (called a CSP ) , this normally mirrors the existing copper delivery , so from a pole or underground, from there another internal grade optical cable is ran to the location if the ONT , obviously at some point a hole is needed through a wall to get the cable inside , the two optical cables are spliced together inside the CSP .

https://www.youtube.com/watch?v=3XDl0-KkPy8

[chrisjp]

"We've been instructed by BT/EE to move your broadband service to Full Fibre as part of the move to your Digital Voice home phone service."

If you are indeed being moved to full FTTP, then the 36Mbps that you say BT is guaranteeing you is woefully, even unbelievably, slow.
That's why I suggested that actually you are being moved to FTTC.
The lowest speed that FTTP provides is typically around 150Mbps

[HHGTTG]

@chrisjp  

Well BT don't actually say that it's what a Google search and AI come up with. 

[HHGTTG]

Yes if FTTP, I understand all that. I don't have power where the ONT will easily be sited so I'll have to run a discreet extension lead and socket down our long hallway to the front window overlooking the road and where the old master socket is. It's too hot there to stand the SH2 on the table so I've got a 5m ethernet cable to run from there to further back down the hall to a table where there is a power socket for the SH2 and for the DECT phone temporarily until I pair a DV adapter with the hub.