Recently upgraded to full fiber Halo 3+ all good except the EE Hybrid wont connect it does pair with router but then gets the flashing red lights at the bottom where they should turn blue , have done all tests, BT support sent second EE router and 5G Antennas still same fault , also tried at all over the house no luck .
When engineer was attending he did not install EE Hybrid as there is an issue with them , he informed only install when internet goes down .
Got EE on my mobile no issues strong signal , at a loss on this one
Graham
Openreach Engineers and or their Contractors don’t install the 4G Mini Hub.
Its a BT Product that Openreach have no involvement in.
Ok fair enough but still have issue as EE router does not connect stuck with the red flashing lights , it seems to be issue all over , even BT support cant resolve for now
Graham
Technically they should not advertise unbreakable WIFI as other people have the same the fault have no back up if EE router does not work
Graham
Telling me that does not resolve the issue I have , bottom line there is an issue with the EE Hybrid with red lights flashing , BT now have admitted reluctantly there is an issue
Graham