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Message 1 of 3

Re: Full Fibre 900, missing Xbox pass ultimate help?

I have the same issue, my account has "add on" for bt sport etc but not for xbox pass.

can anyone help please.

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Message 2 of 3

Re: Full Fibre 900, missing Xbox pass ultimate help?

@RichardM68 

Have you paid your first month for your package?

You need to use a web browser not mobile to access MYBT to find the pass



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Re: Full Fibre 900, missing Xbox pass ultimate help?

Hi @RichardM68 and welcome to the community.

Was the Xbox pass part of the offer when you placed your order? Have you spoken with any of our customer services about this?

Cheers

David

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