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Leon1225
Beginner

on ‎16-01-2023 21h11

544 Views
Message 1 of 5

Full fibre no better

I've had full fibre to the door now for over a year and i find little or no difference to my old broadband.  You tube and other videos are still buffereing.  I tried restart the router and the fibre box so many times and resetting.  Fed up.

Any help or suggestions would be most appreciated

I have a macbook air 2018

Thank you

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4 REPLIES 4
Les-Gibson
Guru

on ‎16-01-2023 21h22

531 Views
Message 2 of 5

Re: Full fibre no better

What router are you using

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imjolly
Distinguished Sage
Distinguished Sage

on ‎16-01-2023 22h17

504 Views
Message 3 of 5

Re: Full fibre no better

Can you run. Fast.com.  and post results. Must be with ethernet connection



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Checked2013
Expert

on ‎16-01-2023 23h16

476 Views
Message 4 of 5

Re: Full fibre no better

You will need to add an ethernet adapter via thunderbolt to take advantage of full fibre

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DavidM
Moderator
Moderator

on ‎18-01-2023 9h06

383 Views
Message 5 of 5

Re: Full fibre no better

Hi @Leon1225 and welcome to our community.

How are you testing the connection speed? Wired or wireless? If wireless have you tried changing wireless settings etc? Give us as much detail as possible and we'll try to help.

Cheers

David

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