Getting FTTP

[tipiglen]

Yes!   South Glen is my neighbour.  I am at North Glen (half a mile nearer the exchange) and directly alongside the very same fibre cable run.   I could probably easily sabotage South Glen, but they are my best friends.

[tipiglen]

"TMZCGZZY is an Intermediate Fibre Joint."

AT LAST!  Someone who knows what all the scribbles mean!

This unit wouldn't be on 'my' pole except to ultimately serve my premises as there is no other potential customer within hundreds of meters.    What tree do you suggest I shake to get a response?

[rbz5416]

I get 21 results for that postcode, including the nine holiday huts.

I see there is a North Glen & a North Glen Farm. Are these actually different properties? North Glen shows as undetermined, so just wondering if there's confusion around the similar addresses.

[tipiglen]

North Glen Farm is North Glen - The same.   The Holiday lets are 'huts' pretty much 'off grid'.   I don't think the fibre goes beyond South Glen.

[rbz5416]

That won't be helping then but the Farm shows no FTTP either. Also there appears to be no UPRN for North Glen Farm but there is one for a North Glen Gallery.

There was an option on the Openreach site to query situations like this where a neighbour has FTTP but you can't get it. But they seem to have a redesign of the web site & removed or hidden that. It might be worth trying to raise it with them via their chat facility. If you go here the chat is bottom right.

Oh & USO.

[tipiglen]

I think I am "North Glen Farm" and we show "On Demand" as available, but I can't get any joy from anywhere.   Thanks for your attention and comments, though, and we get too good speeds to qualify for USO, but the upload side keeps misbehaving and producing "cannot connect to server" type errors and dropping out in the middle of medium to large uploads and just being erratic.
Very frustrating, because there is some use as  "working from home " and it's proving inadequate for that.

[tipiglen]

What's UPRN?   For my sins, over fifty years here, I have used North Glen Gallery, North Glen Farm, and North Glen - all one place/one family/one business ...   Also one phone number, one postcode

[rbz5416]

FTTP on Demand is a provision wholly paid for by the customer & is generally very expensive. Hence the earlier references to South Glen being very possible well off enough to have funded this.

UPRN is unique property register identity & designed to more accurately identify a property. But as ther are two listings for North Glen & North Glen Gallery then something seems awry. I’d see about getting that corrected & also the Openreach database.

[36ULW]

Just thought, the property up the road.

Is it just a residential property or part of the Forestry Commission. In England we have Forestry England, not sure what the Scottish equivalent is.

Anyway, for some random reason Forestry England/Scotland, etc falls under the LFFN Project, which is basically the Critical Infrastructure of the U.K. i.e. Schools, Police Stations, Fire Stations and for some reason Forestry. 

[tonysmini018]

Speak to your neighbour, ask them how they got connected and what strings they had to pull. If the build was for one property, there must have been a reason and someone must have paid for it.

This is the enquiry form you need.

https://www.openreach.com/forms/fibre-broadband-availability---customer-form