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Message 1 of 7

New full fibre install

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Hi I had the fibre 900 broadband installed today my download speed is  947mb which is great but my upload speed is only 20mb.  Is this normal or is it being capped for some reason. The engineer who installed it today said I could expect something in the region of 100mb.

any advice would be gratefully appreciated.

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Message 2 of 7

Re: New full fibre install

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What speeds have BT stated as being supplied if it falls below the minimum you can certainly log a fault/compaint.

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Message 3 of 7

Re: New full fibre install

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My minimum speeds are 700mb on the download and 10mb on upload. 
I’m not below either but thought the upload would better. 

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Message 4 of 7

Re: New full fibre install

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Up speed should be about 110mb. Just leave it for a few days but no improvement after 3 days connected then post back and can see if forum mods can help 

There are similar posts where speed sorted itself out

 



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Message 5 of 7

Re: New full fibre install

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Thanks for that. Will give it over the weekend and see how it goes. 👍👍

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Message 6 of 7

Re: New full fibre install

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Hi just an update. You were spot on with my new install. The upload speed went up to 112mb over the weekend. So all is good. 
thanks for your help

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Message 7 of 7

Re: New full fibre install

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Thanks for the update @Johnny-boy . That's a great result.

Cheers

David

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