As stated , there are places where the developer does a sweetheart deal with a network provider, like OFNL in your case and it’s getting more common, developers like Persimmon now install their own network and ‘lock out’ all others out of the developement during construction ( Openreach being the pertinent one as far as BT are concerned ) and there isn’t anything that can be done about it as the developement is private property until the roads and footpaths are adopted by the local authority.
PIA only affects Openreach , forcing only OR to allow access to their infrastructure, there is no compulsory element for every other network provider, and these areas are an unattractive proposition financially after the local authority takeover responsibility for the roads/paths as although that allows network providers with ‘code powers’ to dig up the roads etc , it’s a massive financial outlay and what’s more if OR did invest in adding OR infrastructure it immediately becomes accessible to Alternative Networks , so basically OR spend thousands and before the sign anyone up , City Fibre ( for example) comes along using the new OR infrastructure and sign up the customers that are fed up with OFNL or whoever.
The real problem here is the fact you had an order taken for an address that Openreach has never been allowed to provide access infrastructure into, therefore it’s shouldn’t be possible to get an order raised by BT , it shouldn’t need a wasted visit from Openreach , and you wasting time being at home to find this out , it should already be known.
What does this checker show for your address ( post the results )
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
