@sdfdsfdsfdswrote:
None of what anyone has said will get around the obvious route which would provide the best and tidiest service. Fewer joints = less chance of failure and less loss. Doesn't matter what you think, the lead-in is not suitable for use internally, as can give off smoke/fumes in a fire, thats why a eazybend fibre is run from the csp to the ont, which is why there are standards and rules to follow. Also a correctly done splice doesn't lose light, how do you think it can run for miles, but you should know that.
Plenty of customers will have been put off using BT by your behaviour, nothing could be more damaging to your company's reputation than you abusing a genuine and valid complaint. If you feel you have a complaint, then it's with openreach/kellys or quinns, not BT, and you have been informed, that there is nothing to complain about as that is a standard install to openreach standards, BTW you are aware this is a customer to customer forum? So well done for chosing the most damaging course for your own reputation as well. Don't worry, as you no longer have a monopoly, you'll soon be out of jobs as no-one will use your company if they rear your replies. Err you do realise its openreach that do the installs and not the isps, and theres no monopoly what so ever, all other isp's except virgin use openreach, and are installed to exactly the same method.
In years of working at BT I was staggered at the arrogance of those in low skilled jobs, something I've only seen repeated here. Indeed, pot and kettle! Them call centres must of got you down, as you have clearly never worked on install.
