New issue - poor connection on smart hub2

[Teamstead]

 

 This has been happening a few times in the last couple of months. My son's playstation 5 is lagging badly. Of course BT results display there is nothing wrong.

[gg30340]

I have moved you onto your thread rather than you being on another posters thread which is not necessarily the same problem as yours. 

[WSH]

The problem appears to be the connection between the hub and the device, i.e. inside your own network.

Is the connection to the device wi-fi or wired?