My fibre line was installed in February2022. The line comes from a pole down the road and since the recent bad weather I've noticed that it has sagged noticeably from its original position. There was a lot of frozen snow for about a week which settled onto the line and didn't move. The connection is fine, so is this issue just something that occurs naturally over time? It crosses several houses/drives/cars etc. before reaching the eaves of my roof.
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You would need to report that to Openreach who are responsible for the infrastructure.
Report damage, vandalism or a health & safety issue | Openreach
Given that the cable is still in situ and your service is still working they may decide not to do anything about it at least in the short term.
I seem to recall reading that drops must be a minimum of 3m above ground.
Correct. Minimum of 3m crossing private land, fields etc. If its crossing a road however it must be a minimum of 5.5m. Newer network build preferably closer to 5.9m
Thanks for the replies. It's about 4.5 meters, I reckon so I'll leave it until it sags a bit more. Is this likely to affect my connection eventually - the saggy bit is very near to a tree branch. Is this a common issue? It was very tight originally when fitted last February but it clearly didn't like having ice on it for nearly a week.