When I check availability as I am looking to move back to BT from Virgin, it shows I can only get fibre2. Yet my neighbour two door away can get ultra fast. We have fibre noads on both poles on our street so why can't I get the ultra speed?
Welcome to this user forum for BT Residential phone and broadband customers.
Use the address checker on the page below, and post the results, but edit out your address details first, but leave the exchange name and cabinet number showing.
https://www.broadbandchecker.btwholesale.com/#/ADSL