Anybody else with mobile data issues this morning?

[gjforumsbeetee]

Mad! Just tried myself, and yep- they're not accepting support calls... as well as not acknowledging the issue at all, really not top notch. 

[cmonkey]

Thanks for the confirmations. At least we know it is a wider problem. I hope someone from BT can post a reply on this thread with an update and solution soon.

[rbz5416]

IIRC, the last time this happened there was little response or acknowledgement from BT, it just started working again. But I think that needed a phone reboot/airplane toggle.

https://community.bt.com/t5/BT-Mobile/Anyone-else-lost-mobile-data-access-this-morning/td-p/2349822

[ArtOsi]

Been having the same issue all morning 

But it appears that it is now back to normal for me.

Started working about 10 mins ago. Hopefully stays that way!

[Nickyjt1973]

Yes, we have 4 phones on family mobile with BT and none can access data today since this morning. Can't see any notifications or acknowledgements from BT of a problem. Have seen that wait times are lengthy and that in fact they aren't taking calls at all. Disgraceful treatment of customers.

[nickbranch]

This is shocking. I've searched the Internet and no mention of outage anywhere at all 

[dooleydo]

Same problem here in Norwich. Affecting all 4 of our family SIMs. Like others I've not moved to EE due to no EU roaming, which we use many times a year. May start to look elsewhere!

[Sarahc45]

Yes I have had the issue all day in stockport

[Jonny99]

Same issue in London SE23 - briefly came back on a few minutes ago, but gone again.

[gjforumsbeetee]

Same, had it back just enough to send a few messages in WhatsApp or receive, but nothing else (email/browser/other message app) works yet and it seems to be coming/going.