No Data Connection, Shows Full Bars

[Rachel24]

I am in Edinburgh, same issue today, I am with BT.

I have a Samsung S23 and I thought the issue was related to the latest software update, but after reading here it seems BT is hiding an outage.

I tried pretty much everything.

-restarted phone several times

-disabled SIM, restarted phone

-reset mobile network settings

-reset APN settings

-Data roaming is ON

-Flight mode ON/OFF

-Data ON/OFF 

-auto-connect enabled

- cache cleared

-'Mobile data or Wi-Fi' is selected for all apps. 

- Allow background data usage > On for all apps 

No luck.

At times it goes to Emergency Calls Only. Great strategy not taking customers calls while also not declaring the issue. 

[gjforumsbeetee]

Absolutely! So disheartening. Hoping service is running again soon. 

[gjforumsbeetee]

Seriously disheartening they won't acknowledge it at least. 

[anisa]

just had a look at my phone and its seemed to go back to normal, don't know if its now the case for everyone else

[anisa]

I spoke too soon, it's gone back down again 

[Eaters]

I've got the same problem. I live in East Sussex and just made a tri to NE Kent where the problem also exists. I get the bars on the phone but just the 'E' symbol. No 3G or 4G.