PAC Code

[alien_uk]

Looking to see if someone can help me with a strange situation

I am moving out of BT to another provider. I was given PAC code by BT and I gave this code to the prospective provider.  I have not activated this new number yet. 

I found a better deal and I want to use the same PAC to port the number.  The system is not allowing perhaps because I used the PAC once . I have requested for a new PAC code and it is taking a lot of time with BT for some reason. 

Is there a better solution to deal with this matter? 

[imjolly]

have you phoned CS 03301234150 for assistance  when did/does the existing PAC code expire

[alien_uk]

PAC code expiring by end of this month. 

I spoke with them and the answer i get is that this is specifically being dealt with another department and SLA is 4 days. It has already been 5 days now.

[imjolly · Accepted solution]

I think you have to wait until PAC code expires before you can request a new code