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Jb721
Beginner

on ‎03-10-2023 10h10

500 Views
Message 1 of 3

Unable to change settings

Unable to change settings

I am trying to change a setting on my BT mobile. However all the options are greyed out.

There is an alert at the top of the page

"We're just updating your account

If you want to make any changes, please wait 30 minutes and try again."

However this has been present for months. Not sure what to do ?

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pottyperson
Distinguished Guru
Distinguished Guru

on ‎03-10-2023 17h04

474 Views
Message 2 of 3

Re: Unable to change settings

Have you tried simply restarting the phone?

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Jb721
Beginner

on ‎04-10-2023 9h42

458 Views
Message 3 of 3

Re: Unable to change settings

Yes tried everything been saying this for months

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