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Message 1 of 2

Error code BTP-15990

Hi

Been getting this error message since connecting to Bt 3 weeks ago. Had 3 engineers and numerous phone calls but still a problem.

 

Viv

 

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Message 2 of 2

Re: Error code BTP-15990

Hi @vivd, welcome to the forum, and thanks for posting. Sorry that you've been getting this error since you connected 3 weeks ago?

As you've already had 3 engineer visits I'll take it your home setup has been checked and we'll need to look into this further for you. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this fixed.

Cheers

John