Big thanks to paddy b for sorting our problem with the application for the essentials package. All done now. Thanks again.
If anyone is interested, @Rolothedog, refers to this topic:
BT Essentials Package
Hi @Rolothedog,
Thank you for posting. It's always nice to get a thank you but it was my colleague @DavidM that did all the hard work and helped with your application for the Home Essential Package.
I'm glad everything has been sorted and thank you for posting back.
Paddy
I'd like to say thanks to @NeilO for his help earlier today with a small issue I had with BT TV, much appreciated.
Cheers @JohnC2