I've been sent several emails to claim my reward card, when I click the link and select the account, I'm just met with a blank page, any one know how to fix it?
Tia
Solved! Go to Solution.
Hi @Camg87, Sorry you're having trouble claiming your reward.
Have you set up your BTID and claimed the Account Holder status? What is a BT ID and how can I get one? | BT Help
Did you previously has a BT account with us under the same BTID?
Cheers
John
Yeah I've set everything up, but when I click claim, than log in and click the account number, I'm just met with a blank page
Hi @Camg87, thanks for confirming that for me. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to get that claimed for you.
Cheers
John
Hi @Camg87, thanks for getting in touch and I've claimed the reward for you.
It will be sent to your email address and keep a check in case in ends up getting allocated to the spam/junk folder.
Cheers
John