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Message 1 of 6

£70 reward card

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I've been sent several emails to claim my reward card, when I click the link and select the account, I'm just met with a blank page, any one know how to fix it? 

Tia 

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Message 2 of 6

Re: £70 reward card

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Hi @Camg87, Sorry you're having trouble claiming your reward. 
Have you set up your BTID and claimed the Account Holder status? What is a BT ID and how can I get one? | BT Help

Did you previously has a BT account with us under the same BTID?

Cheers

John

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Message 3 of 6

Re: £70 reward card

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Yeah I've set everything up, but when I click claim, than log in and click the account number, I'm just met with a blank page 

 

 

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Message 4 of 6

Re: £70 reward card

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Hi @Camg87, thanks for confirming that for me. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to get that claimed for you.

Cheers

John

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Message 5 of 6

Re: £70 reward card

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Hi @Camg87, thanks for getting in touch and I've claimed the reward for you. 

It will be sent to your email address and keep a check in case in ends up getting allocated to the spam/junk folder.

Cheers

John

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Message 6 of 6

Re: £70 reward card

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Thanks for your help.

Much appreciated
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