If I look at the sign up options for broadband it offers payg calls for £5 or unlimted for £18 but the £7 700 minutes option is not there?
Has it been discontinued? It's still mentioned in the BT websites guides? Or if you sign up for PAYG can you then change to 700 minutes or is it gone for good?
Any ideas?
Thanks
just checked BT website and still shows PAYG/700/unlimited
by any chance are you on the 700 min package and if so that why it does not show
Not showing for me either, looks like it's been removed:
this is from further down the same page
We want you to benefit from the features of our usage-based call plans. That’s why we’ve introduced the Unlimited Minutes calling plan. This gives you unlimited minutes to call UK landlines and UK mobiles without having to regrade your broadband.
We’ve made this change so everyone gets the benefits of our new calling plans, such as included calls to UK mobiles. This means you’ll be able to make unlimited calls to mobiles without worrying about extra charges.
What other options do I have?
If the new Unlimited Minutes plan isn’t the best option for you, we have other choices to replace your calling plan. These include our Limited Minutes plan, which gives you 700 minutes to call UK mobile and landline numbers.
@imjollywrote:this is from further down the same page...
Wouldn't be the first time they've amended a single part of the site without bothering to check for other instances. But checking my options (I'm on PAYG), I can either have unlimited calls for £10 or £13! 😂
Thank you. Yes its still listed around the BT website. But if you actually go to order a package it does not appear as an option. I asked an online chat person who said it must be discontinued. But you never know for sure if the online chat people are guessing....
are you currently on a calls package?
@mnbvcxz it shouldn't be a problem changing to the 700 minutes plan after you're service has started, but if you'd like it from the get-go sales will be able to place the order for you over the phone on 0800 800 150.
Thanks
Neil
@NeilO could you query the poor state of the "Phone Calling plan Add ons" webpage with those responsible for designing/editing . As posted in message5 by @rbz5416 , there are two option buttons, both marked UNlimited minutes, one for £10pm and one for £13pm.
The "learn more" pop ups also both show Unlimited. Maybe the £10pm option should read Limited Minutes, or possibly: Limited 700 minutes ?