DannySantovito
Beginner
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Access to extras on my account
I can’t seem to access anything to modify or add packages on to my account as an old account seems to be interring. Does anyone know how I can remove the old account on my Bt id.
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RobbieMac
Moderator-Retired
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Re: Access to extras on my account
Welcome to the BT Community and thank you for your post!
I am sorry for the problems you're having with the old account on your BTID. Give our guides in the helpdesk a call on 0330 1234 150 and they'll be able to help you out. Feel free to post back and let me know how you get on chatting with them 🙂
Thanks,
Robbie
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