Account Manager

[SteveB55]

What is the next step for a 'pending' Account Manager request?

[NeilO]

Hi, @SteveB55 Thanks for posting and welcome to the community, you should have an email asking you to activate the BT ID by clicking a link. If you haven't received that let me know.

Thanks

Neil

[SteveB55]

Hi Neil - yes my mum received the activation request which we followed and completed security questions etc but it just says pending - just checked the  original link again and its timed out.

Regards

Steve

[NeilO]

No worries @SteveB55 we'll be able to help you with that, I'll send you a private message so you can get in touch with the moderation team.

Neil

[DavidM · Accepted solution]

Thanks for sending over the details @SteveB55 .

That request has been verified for you now.

Cheers

David