Activate Xbox Game Pass

[fig2k4]

I received the email telling me that the Xbox Game Pass Ultimate 12 months is ready to be activated but I don't see any Content Partner section on the site.

I have a second account on My BT from a few months ago when I cancelled an order before installation.  That might be the cause. 

Could you message me to help get that account removed and sort this out?

Thanks.

[RobbieMac · Accepted solution]

Hi @fig2k4

Welcome to the BT Community and thank you for posting!

I am sorry for the problems you're having redeeming your Xbox Game Pass Ultimate offer.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie