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Jacamas3
Beginner
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Message 1 of 7

Amazon voucher

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New customer. Waited even after received email from bt to let me know amazon voucher will be with me and the person who refered me. Neither of us has received our £50

Spent over 2hrs in total trying to explain to adviser on phone at Bt. Any guidance will be appreciated

 

Janet xx

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6 REPLIES 6
JohnC2
Moderator
Moderator
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Message 2 of 7

Re: Amazon voucher

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Hi @Jacamas3, welcome to the forum, and thanks for posting.

I'm sorry you were unable to get this resolved when you called us. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you to get the vouchers.

Cheers

John

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JohnC2
Moderator
Moderator
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Message 3 of 7

Re: Amazon voucher

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Hi @Jacamas3, thanks for the update via PM, and great to know the voucher will be with you within the next 30 days.

cheers

John

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Jacamas3
Beginner
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Message 4 of 7

Re: Amazon voucher

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Hi John

Ref our amazon voucher you got involved with. Had email to say promotions forgot to release both vouchers worth total of £100 and they would be here within 30 days. Total now 60 days and still not be sent. Anything else you can do

Jacamas

 

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RobbieMac
Moderator
Moderator
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Message 5 of 7

Re: Amazon voucher

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Hi @Jacamas3

Thanks for posting back.

I am sorry for the delay receiving the vouchers.  I have sent you a private message.  Please respond and we will arrange to pick this up again from there.

Thanks,

Robbie

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Jacamas3
Beginner
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Message 6 of 7

Re: Amazon voucher

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Thank you all for the support ref Amazon Vouchers. . Because you have now got involved twice they arrived yesterday and have been attached to our Amazon account

Was very frustrating to action this on my own. Am sooo grateful for your input

 

Janet 

 

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NeilO
Moderator
Moderator
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Message 7 of 7

Re: Amazon voucher

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@Jacamas3 Hi Janet, that's great, many thanks for updating the thread and I'm sorry about the problems experienced getting the vouchers sent to you. 

Neil

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