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Message 1 of 6

BT Bill

anyone else waiting for a bill which was supposed to be sent last week and will be DD'd this - i.e. I dont know how much it will be.

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Message 2 of 6

Re: BT Bill

Hi @PaulTucker

Thanks for coming here. 

Does your bill show in your online account?

Did you request paper billing?

Speak soon, 

Katie 

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Message 3 of 6

Re: BT Bill

No it doesn't show and the estimated value changes.  This is the first time I can remember when I didn't get advance notice of the DD.

No I didn't request paper billing.

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Message 4 of 6

Re: BT Bill

Thanks for getting back to me @PaulTucker

Is this for Home Broadband or Mobile?

Katie

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Message 5 of 6

Re: BT Bill

Broadband(FTTP) and Digital phone + recently TNT Sports

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Message 6 of 6

Re: BT Bill

Thanks so much for confirming @PaulTucker

I have checked and can see my bills are produced 8 days before my direct debit date.

If you are unable to view your bill in the app or online and your direct debit is due in the next 8 days I would recommend giving us a call. 

Katie

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