If you have an issue with EE, then post here instead.
https://community.ee.co.uk/
EE are a separate company within the BT Group.
Please do not post any more on this BT Residential forum.
well it was bought through BT they upgraded me to the EE package !!
i have spoken to BT all the way through
But now you are with EE, and the sales agent is happy with their commission, even if you are not.
An ISP could easily provide a 3Gb product, assuming the router has three spare 1Gb ports. Not that a residential user would need it.