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Kevafc85
Aspiring Contributor

on ‎12-06-2023 3h07

382 Views
Message 1 of 2

BT Credit

Hello, I was waiting for engineer to come out last Monday and Tuesday and no one arrived then was told it was an external problem so I didn't need to be home! then I contacted BT about my displeasure of having to wait for an engineer that was never showing up! So I was told I would have £20 credit added to my account, not only has this not arrived but I've just been charged for another months service that was completely interrupted by faulty broadband - absolutely scandalous! Does anyone know when this supposed £20 credit will be added? I've had no email or anything about it!  

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1 REPLY 1
DavidM
Moderator-Retired

on ‎12-06-2023 9h46

342 Views
Message 2 of 2

Re: BT Credit

Hi @Kevafc85 and welcome back.

Good to see you again. I'm sorry for any confusion with the credit. I can check and make sure everything is in order for you. I'll need a few details so check your inbox for my message and drop me a reply.

Cheers

David

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