BT ID accounts

[Gc1983]

Hi, I was wondering if a moderator can help? I'm switching back to BT broadband and have been provided with a new BT ID.

I've logged into my old BT account and it doesn't hold my new BT ID details - only 2 closed accounts.

Any help would be appreciated.

Thank you

[DavidM · Accepted solution]

Hi @Gc1983 and welcome to the community.

Thanks for posting about your BTID. I'm sure we can sort this out for you. I've dropped you over a private message so send over the details and we'll take it from there.

Cheers

David