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Message 1 of 5

BT Reward Card through Blue Light Card

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Hello, I signed-up to BT broadband and TV through 'Blue Light Card' website. There was a £70 BT Reward Card available but I have not been sent any communication about claiming, and on BT website it doesn't show as any rewards pending. I have been a customer since November and paid my first bill. Please can anyone help?  @JohnC2 tagged you, as you have helped another community member. Many thanks. 

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Message 2 of 5

Re: BT Reward Card through Blue Light Card

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Hi @Gloria22 We can ask the rewards team to look at that for you, I'll send you a private message in a moment so you can send over your details.

Thanks

Neil

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Message 3 of 5

Re: BT Reward Card through Blue Light Card

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Thanks Neil 👍

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Message 4 of 5

Re: BT Reward Card through Blue Light Card

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Hi Jonathan.

Just a quick update. The £70 reward card order has been placed and it will be with you soon. If there are any problems please get in touch and I'll be happy to help.

All the best

David

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Message 5 of 5

Re: BT Reward Card through Blue Light Card

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Thank you very much for such a speedy and professional resolution to this. Best wishes 

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