BT returns

[predford]

I posted my BT kit back to BT on the 18 March this year. I have now just received a final reminder from BT asking me to return the kit.

has anyone been able to resolve this without BT charging for the already returned kit?

regards

[PaddyB]

Hi @predford,

Thank you for posting and for returning your equipment to BT. If you send me your details along with the proof of postage, I'll be able to mark that equipment as having been returned.

I have sent you a private message with instructions for contacting the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy