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Message 1 of 8

Bill data not available

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I have been getting the following message for the last two days.

pompey1898_0-1642754188443.png

Anybody getting the same or do I have a problem please ?

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7 REPLIES 7
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Message 2 of 8

Re: Bill data not available

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Same here, it is like it this morning for me. Additionally, i've not been able to view my bill for ages on the website, but can download it once generated.

Interesting thing is (and the reason for logging onto the site this morning); I have recently gone out of contract, when clicking on my upgrade offers it seems to think i'm paying twice as much for my broadband than I currently should be! (it was due to go up £7 as a result of being out of contract not £30!).

 

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Message 3 of 8

Re: Bill data not available

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This usually happens around billing time. I wait until BT notify that bill is ready:- by email.

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Message 4 of 8

Re: Bill data not available

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Same here - and no update on when it will be available.

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Message 5 of 8

Re: Bill data not available

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Working now 🙂

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Message 6 of 8

Re: Bill data not available

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Yes, working for me now also. It must have been a temporary glitch. I can now also view my bills!

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Message 7 of 8

Re: Bill data not available

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Hi @pompey1898, thanks for posting, and sorry you couldn't view your bill this morning. 

Are you able to view your bill ok now?

Cheers

John

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Message 8 of 8

Re: Bill data not available

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Hi @JohnC2 ,

Yes it is working now thank you.

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