Bill data not available

[pompey1898]

I have been getting the following message for the last two days.

Anybody getting the same or do I have a problem please ?

[Mercurial1969]

Same here, it is like it this morning for me. Additionally, i've not been able to view my bill for ages on the website, but can download it once generated.

Interesting thing is (and the reason for logging onto the site this morning); I have recently gone out of contract, when clicking on my upgrade offers it seems to think i'm paying twice as much for my broadband than I currently should be! (it was due to go up £7 as a result of being out of contract not £30!).

[Ribblelancs]

This usually happens around billing time. I wait until BT notify that bill is ready:- by email.

[philn1]

Same here - and no update on when it will be available.

[philn1]

Working now 🙂

[Mercurial1969]

Yes, working for me now also. It must have been a temporary glitch. I can now also view my bills!

[JohnC2]

Hi @pompey1898, thanks for posting, and sorry you couldn't view your bill this morning. 

Are you able to view your bill ok now?

Cheers

John

[pompey1898 · Accepted solution]

Hi @JohnC2 ,

Yes it is working now thank you.