Solved: Re: Billed twice in four days - Page 4

BazB · ‎23-03-2023

Just received a text text message from BT

'We're automatcally refunding a duplicate Direct Debit payment to your bank by Monday 27th March. We're very sorry for the inconvenience caused.'

Soo1 · ‎23-03-2023

I contacted my bank and they have given me a refund

Dirobesh · ‎23-03-2023

Been refunded by my bank so it's ok

dgrob · ‎27-03-2023

Still no refund in my bank account today (Monday 27th).

I expected BT would be making a refund to everyone affected - I hope they’re not doing it only for those who contact them.

imjolly · ‎27-03-2023

this was announcement

https://www.ispreview.co.uk/index.php/2023/03/broadband-isp-bt-to-refund-customers-after-duplicate-p...

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Staffie23 · ‎27-03-2023

Got our refund today

derekscarborough · ‎27-03-2023

I should get my refund tomorrow according to the text I had from BT.

ThatJanet · ‎27-03-2023

My text said it would be refunded by today, and it has appeared in my bank account, so fingers crossed for you!

It'sThatJanet

ThatJanet · ‎27-03-2023

Me too.

It'sThatJanet

dgrob · ‎27-03-2023

I haven’t received a text and still no refund.