Broadband cancellation before appointment

[en]

Hello, I have a BT appointment next week, but I would like to cancel it and not activate the contract at all. I have also just received the Smart Hub 2. How do I cancel it now?

Furthermore, am I supposed to be paying anything? The appointment has not happened yet, and only thing I did up to this point is just ordering the broadband.

[licquorice]

Call customer services
0330 1234 150

[Keith_Beddoe]

https://www.bt.com/help/account-and-billing/can-i-cancel-the-bt-package-that-i-ve-ordered-#:~:text=O...).

[en]

Tysm for your reply. Where do I have to go to cancel? I can’t find anything on MyBT.

[licquorice]

See message 2