I had an email saying my reward card was on the way but it's not came or emailed to me,I just keep getting passed back and fourth can someone help me please
@Rain2626 Although you are not actually communicating with any BT employees here, it’s a customer to customer help forum, a Moderator who does work for BT if they see your post, might be kind and offer to help but they have no access to anyone’s accounts.
It’s a well known issue that has affected some customers so you’re not alone. You just have to be patient or keep on at BT. As I say, this is a customer to customer help forum not a BT service point.
