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Can't creat BTID
My broadband installed 16 April 2024, and I’ve tried to create a BT ID but it says we are having issues try again later for every time. I found that someone also had the same problem before and finally solved, Please help. Thanks.
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Re: Can't creat BTID
Yes Im having the same problem. My account is only 14 hours old and already im regretting the descision to join BT, This is a VERY bad start for new customers.
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Re: Can't creat BTID
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Re: Can't creat BTID
Hi Daniel,
This is my first time using BT broadband and I haven't create any BT ID before.
Also the system was automatically fill-in my email address as user name.
Please advise. Thanks.
Teru
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Re: Can't creat BTID
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Re: Can't creat BTID
Hi Daniel,
Yep, this one.
And for the last step to apply, it will shown having issue and try later.
Teru
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Re: Can't creat BTID
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Re: Can't creat BTID
Hi Neil,
I tried different browsers and also tried on mobile and laptop. But same result.
Teru
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Re: Can't creat BTID
Hi @TERU,
Thanks for getting back to us.
It would be best if we looked into this for you and work out what's happening.
I've sent you a private message that you can reply back to me through.
Thank you
DanielS